Software is designed and built to perform a task. Quality software is generally free of bugs. So why does anyone ever need support?
Sometimes even after training, it may not be obvious how to get the most from your system. The appropriate support plan for your facility provides the guarantee that someone can help when you need it.
There are several support plans available to suit most every facility's needs.
ADERS has built in error reporting should you choose to turn it on, which reports errors directly to our technical staff via automatic email. With this feature, we can stay on top of any issues that may arise and include all corrections in timely maintenance releases.
Maintenance releases for the same version release are available to everyone as a matter of good business.
As ADERS evolves to meet the increasing needs of our customers, so too shall the feature list. Major "New Feature Version" releases will be offered at a nominal upgrade fee to all those who desire them.